What is your delivery time?
If your order is placed before 14:00 hrs on business days, the shipping to Europe is usually the 1-2 business days. The delivery to your shipping address may take up to 2-4 business days.
What happens if I'm not at home to receive my package?
If you are not home, the DHL driver will return the next busines day. If he doesn't succeed the second time, your package will go to the nearest DHL Pick-Up parcelshop. In both cases, the driver will leave you a not-at-home notification with the whereabouts of your package. Please note that your package needs to be picked up at the DHL Pick-Up parcelshop within 5 business days.
What are the shipping rates?
|Order Value||Shipping Costs|
|0,00 € - 49,99 €||13,90 €|
|50,00 € - 149,99 €||8,90 €|
|150,00 € - 249,99 €||5,90 €|
|250,00 € -||free shipping|
Can I track my shipment?
Yes. In your profile on our website you can see the status of your order. You will also be provided with a link via e-mail to track & trace your shipment with DHL after it has been sent out by our warehouse.
Which carrier do you use?
All our orders are handeled by DHL.